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12/13/2005 - Security Notice: Fraudulent Email/Phishing Attempt

12/13/05

Meriwest is aware of a new phishing scam that is disguised as an email from CUNA. The email asks members to verify their financial information by directing them to a spoofed CUNA website. If you see this email, delete it immediately! The body of the fraudulent email follows below.

Remember, Meriwest will never send you an email asking for your passwords, credit card numbers, or other sensitive information.

For more information:

The Basics on Phishing

Fraudulent Emails Questions and Answers


FRAUDULENT EMAIL BODY

Credit Union is constantly working to ensure security by regularly screening the accounts in our system. We recently reviewed your account, and we need more information to help us provide you with secure service. Until we can collect this information, your access to sensitive account features will be limited. We would like to restore your access as soon
as possible, and we apologize for the inconvenience.

Why is my account access limited?

Your account access has been limited for the following reason(s):

* We would like to ensure that your account was not accessed by an unauthorized third party. Because protecting the security of your account is our primary concern, we have limited access to sensitive Credit Union account features. We understand that this may be an inconvenience but please understand that thistemporary limitation is for your protection.

(Your case ID for this reason is PCU1-818-214-242146.)

At Credit Union, one of our most important responsibilities to you, our customer, is the safekeeping of the nonpublic personal ("confidential") information you have entrusted to us and using this information in a responsible manner. Appropriate use of the confidential information you provide us is also at the heart of our ability to provide you with exceptional personal service whenever you contact us.

How can I restore my account access?

Please confirm your identity here: Restore My Online Banking and complete the "Steps to Remove Limitations."

https://www.creditunion.coop

Completing all of the checklist items will automatically restore your account access.


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Your savings federally insured to at least $250,000 through December 31, 2009, and backed by the full faith and credit of the United States Government by the National Credit Union Administration, a U.S. Government Agency. Certificate accounts with an original term of one year or greater are privately insured by American Share Insurance for up to an additional $100,000. We do business in accordance with the Federal Fair Housing Law and Equal Credit Opportunity Act. Copyright 2008 Meriwest. All rights reserved.